Shipping & Delivery
Standard Shipping
We offer complimentary ground shipping on all u.s. orders. Your package will be delivered within 5 to 7 business days.
Once we have shipped your order, we will send you an email with a tracking number. Follow the link in the email to check the estimated arrival of your order.
Express Shipping
Delivery in 2-4 working days
$ 25.70
Delivery times begin one business day after the order is placed. This is due to the time difference.
You will receive an email containing your Tracking Number once your package has been shipped from our U.S. distribution center.
Pre-Orderable Order
Pre-order items are shipped upon the arrival of the products in the warehouse within the time that is stated on the item’s purchase page. If by any chance the merchandise in pre-order fails in delivery, Gallantcalifornia.com will promptly inform and refund customers. Gallantcalifornia.com will not be held responsible for a delay in shipment caused by circumstances beyond the control of Gallant California that cause pre-ordered products to arrive at the warehouse later than the time specified on the product’s purchase page.
In Pre-order purchases credit cards are debited at the moment the order is placed.
Returns are available nationwide for all full-price items within 30 days of shipping and all sale items within 14 days of receipt, Below is provided Return conditions before Mailing the product. Instructions are provided below. Please note that it is not possible to return tailor-made items.
To return your purchase, Take the package to your nearest US Post-Office drop-off location. U.S Post Office will require the information on your pre-printed return label, so have this ready when arranging your return.
Once you have arranged your return, complete the following steps:
- Place the item(s) in the original shipping box or any other suitable box;
- Complete the return form and place it in the box; and
- Attach the return label to the outside of the box and seal the box securely.
Exchanges:
Please return your order to us within 30 days of the shipping date, ensuring that the return conditions are met. A new order can be placed through Gallantcalifornia.com at any time or if you Contact Us you can place an order through our Customer Service team.
Conditions:
· Purchases must be returned from the original shipping state with the original Returns Form.
· Items returned must be in their unused original condition with all Gallant Ca item tags attached and any related accessories or instruction booklets included.
· Incomplete, damaged, worn, soiled, or altered returns or any other Gallant California reasonably believes has been used, will not be accepted and, therefore, sent back to the customer.
For any further queries, please Contact Us.
Refunds:
- Refunds will be credited to the original purchaser's method of payment.
- Upon receipt of a return, we will process the refund as soon as possible. We estimate that your payment method provider will make refunds within 7-10 working days. Working days are Monday to Friday, excluding US public holidays.
Cancellations:
-We may cancel your order before it has been dispatched, be sure to contact us as soon as possible after placing an order to be notified if cancellation is available.
If your order cannot be canceled, it will be processed and delivered. Once the order is delivered, any items that meet the return conditions can be canceled by following the instructions for Returning Your Purchase above.
Product Care
- Dry-Clean recommended
- Machine Wash- Air Dry